I've had the pleasure of helping lots of people in their property journey. Here’s what some of my previous clients have to say about working with me:
Caroline was pivotal in making my property move seamless and without stress. Everything has been arranged to an excellent standard.
From viewing the property to the actual moving day I have found Franklin Residential to deliver a high quality service that, quite frankly, has blown me away.
If I had to move again I would definitely come straight to Franklin Residential first to see which potential properties they were overseeing before going elsewhere.
Caroline offered us a fantastic service, she was very professional and helpful on explaining everything during the process, I felt very supported by her. I would highly recommend her to anyone who is looking to let a property. We are very grateful for her support. Many thanks Caroline.
A very professional, but personal service from start to finish. Great service.
Very Professional, very clear concise and prompt service, response and action
Caroline was very professional and dealt swiftly with getting a tenant and completing the paperwork.
Caroline at Franklin Residential is a fantastic agent who really goes to give the best service. She was very supportive and always answered any quires very quickly.
We are very gratefull for this lovely place. I would highly recommend her services to everyone! :)
Caroline at Franklin Residential has been an absolute pleasure to deal with. She clearly laid out the process right from the beginning, was transparent with all costs and pre-screened all prospective tenants. I would highly recommend her to anyone who is looking to rent out their property.
Caroline made the viewing and renting process completely painless. The best move I have ever done and I would recommend this company for any move you wish to do. Thanks for everything !
Caroline is a fantastic agent who really goes above and beyond to give the best service. She is incredibly professional and took time to find us the right tenants. It is a pleasure to work with her and we are very grateful for her support :)
Caroline is professional and personable. She did an excellent job for us, I heartily recommend her and her services
Caroline was very helpful and understanding throughout the process of letting our new home. Her friendly approach made it all the better.
Smooth easy process with Caroline, communication was faultless. Very happy with the service provided *****
Caroline looked after my property from 2015 to 2020, fantastic trustworthy service with a wealth of knowledge of the industry, I highly recommend.
Caroline was super efficient, found us a tenant within days and answered any queries we had very promptly.
Caroline has been a fantastic letting agent. She understood our needs and matched us to the correct property. She was very patient while we made and changed various decisions. She was/ is always calm, cool and very supportive.
We were very lucky to meet such a lovely agent, who offered such such lovely personalised service in what is a crazy rental market. I would definitely recommend and engage Caroline for her services should I be house hunting again:)
Recently had the pleasure to meet Caroline she was very engaging/honest & transparent
Prompt & excellent service would definitely recommend & use her service again.
Well done Caroline & thank you.
Caroline Franklin is a consummate professional and an outstanding realtor. She helped us find a great place in a lovely area, going the extra mile to negotiate on our behalf with the landlord to get an application accepted. We were extremely satisfied with the way she handled our letting and communication with us throughout the process. Would highly recommend Franklin Residential!
We handed Caroline a tricky scenario and she handled it very well and professionally.
Her attention to detail and her advice was very timely and wise, helping us to avoid potential problems.
Caroline's Honest, Clear, Transparent credentials were demonstrable throughout the rental agreement process.
A rare quality service in this industry!
Caroline is fantastic. We rented our new house through her and the entire process was seamless. She was extremely helpful and the customer service was brilliant. I would highly recommend.
It was an easy choice to decide to go with Caroline to rent our property.
Firstly I thought her website was excellent. It provided lots of information to the novices and was a good guide to what we must do before engagement. At random we selected 3 company's to value and give us a rental price. Caroline really listened to our requirements and found us the right tenants.
I would easily recommend Caroline if you are thinking of renting in the High Wycombe\Bucks area.
I would highly recommend Caroline to any landlords looking to let their properties. She has a very good work ethic and all her actions are keeping the clients best interest in mind.
Franklin Residential has a number of products to choose from and prices are reasonable too. Caroline is very knowledgeable and keeps herself up to date with the latest changes in in the landlord laws. She is very thorough with what she is doing and her response time is one of the best in the industry. She takes away most of the headache we come across as landlords. The work system at Franklin Residential is super efficient, which means, landlords get peace of mind with correct documentation and procedures to follow.
Moving has been a very enjoyable process thanks to Caroline from Franklin Residential. Caroline is very approachable and addressed all my concerns in a timely & friendly manner. Very understanding and extremely patient. Would highly recommend.
Thank you Caroline.
My husband and I were looking for a new agent when our previous one, once excellent, was sadly going downhill fast. Caroline’s use of technology meant she responded immediately with a phone call to my online search and she has been excellent ever since.
Caroline tactfully and efficiently managed a difficult handover, impressed our existing tenants, sorted out some outstanding snagging issues and is now running everything with a portal and emails to keep us informed. Her fees are very reasonable and clearly set out in advance and she is on top of all the rules and regulations. I am delighted with her friendly, efficient service and recommend her thoroughly.
Caroline provided a bespoke service for my needs. I was impressed with the speed of service provided and clear communication all through the process. Will certainly consider using Franklin Residential again!
I have never dealt with a residential business as professional as Franklin Residential. From start to finish it was all so very smooth.
Great communication, clear guidance, easy to understand instructions, and overall very good value for money.
I would like to take this opportunity to highly recommend Franklin Residential to everyone and assure you that you will receive a high quality service and you won't be disappointed.
If I need any further assistance in the future, I would not hesitate to contact Franklin Residential.
Caroline from Franklin Residential was fantastic throughout the process.
Although her client was the landlord, she made us feel comfortable and did not rush the process - on the contrary, she gave all the prospective tenants a chance to make an offer (we were the lucky ones to be picked!).
If you are looking to rent a property in the area Franklin Residential covers, I would fully recommend that you registered your details with them. You're most likely to have a much better experience than you may be used to.
We need more estate agents like Caroline, which is refreshing to say the least!
Thank you Caroline!
I contacted Caroline with a view to finding me a tenant for my property in Mill End, Rickmansworth. I invited Caroline to come and see me as her business is just about letting. I really liked Caroline's approach. She was friendly whilst being professional and had all the information with her that I asked for. In this case I have decided to sell my property but I would not hesitate to contact Caroline again to manage another rental.
I will highly recommend the Franklin Residental to everyone. Caroline is professional, very responsive and kind. Whole process went very smoothly and quick. I've had opportunity to deal with other an estate agents but the Franklin Residental has no comparison to others. Absolutely everything was perfect. Thank you!
Very Proffesional letting Agency.
First time letting out property and was talked through the process.
Quick to answer questions that arose and deal with any problems.
Extremely satisfied.
We would wholeheartedly recommend Caroline as a letting agent.
An absolute professional, always keeping us up to date and with her excellent marketing, let our property within a week. We are very pleased.
I was impressed by the COVID measures Caroline put in place during viewings which made us feel very safe. Very professional!
We used Franklin Residential to find new tenants for one of our properties and the service we received was truly outstanding. Caroline kept us in the loop throughout and was extremely responsive and helpful with any queries we sent her way. We would recommend using her for any property management services and would use her again without hesitation. Thanks for all your help!
We used Franklin Residential to find us a new tenant and formalise the tenancy agreement etc. for our property in Great Missenden. We were very pleased with how quickly Caroline was able to get the property onto the market and find us a new tenant. The transaction was then dealt with swiftly and professionally. We would recommend Franklin Residential.
Caroline looked after my rental property from December 2018 to February 2021 in Bracknell area. In all those years she always handled property matters very professionally and guided me on every step throughout the process if there was any issue to be resolved. I highly recommend using her services in the property market and wish her best of luck starting Franklin Residential
As a portfolio Landlord I have used many agents over the 28 years since I started letting houses. The agents vary significantly, but I have found Caroline Franklin to be first class. She is totally professional, and always able to offer up to date advice on the fast changing legal landscape of landlord/tenant. Caroline has been very willing and patient to assist in my understanding of the new regulations, thus ensuring compliance. She has also ensured tenants are properly vetted which is my no.1 requirement; other agents have tried to pass on faulty tenants to me just to gain a fee.
I would not hesitate to engage Caroline to find my next tenant.
I have worked with Caroline Franklin in the past marketing and managing a residential building with a large number of apartments to let. She has an in-depth knowledge of how to effectively market a large building for lettings, and provided an accurate rental appraisal meaning we could budget effectively. I found her to be highly professional and knowledgeable and I was very pleased with the service provided and would work with her again if the opportunity arose.